Change management is the process by means of which all requests to change the approved baseline of a project, programme or portfolio are captured, evaluated after which approved, rejected or deferred.

Change control is of particular significance when the project is part of a bigger programme or portfolio because the consequential effects of unmanaged change could also be far-reaching within the planned change environment and to business-as-traditional activities.

The project professional implements the following steps to manage change:

Log change request in a change register (or log).

Initial evaluation the place the change is reviewed.

Detailed analysis where the impact on baseline success criteria, benefits, scope, quality, time, resources, costs, risks, stakeholder engagement or every other criteria vital to achieving the business case are considered.

A recommendation is made to the sponsor and/or wider governance board to approve, reject or defer the change.

The plan is up to date is a change is approved.

Implementation where the necessary actions are taken and monitored.

It is important to differentiate change control from the wider discipline of change management. Change control is a subset of general change management and it is useful to not mix up the language. Change administration is a structured approach to move an organisation from a current state to a future desired state.

Change requests may come up as a result of points that occur from the management of work or exterior sources. Issues that result in modifications to scope or some other part of the baseline plan are progressed by way of change control.

Any success criteria that should be modified at any time in the project life cycle are topic to approval via change control. Formal change management is required when tolerances are breached

Change management is of particular importance when the project is part of a bigger programme or portfolio because the consequential effects of unmanaged change may be far-reaching within the planned change setting and to business-as-regular activities.

Change management incorporates 5 phases:

Proposing a Change

Summary of Impact


Implementing a Change

Closing a Change

There are two documents used through the process:

Change Log: used to provide a document of all adjustments requested and choices made

Change Request Type: used to document particulars of the change, together with the enterprise case

1. Proposing a Change

This process gives the ability for anybody in the project workforce (including the client) to suggest a change to the project. The proposal should include an outline of the change and anticipated benefits or other reason for the change. The change is introduced using the Change Request Form and added to the Change Log for the project.

2. Summary of Impact

This process is carried out by the project manager, who will consider the overall impact on the project, covering the next items:

Quantifiable value savings and benefits

Authorized, regulatory or other unquantifiable reason for change

Estimated value of the change

Impact on timescales

Extra resources needed

Impact on different projects and business activities

New risks and points

After this evaluation, the project manager recommends whether or not to hold out the change.

3. Resolution

This process entails a assessment of the change request by an approved creatority who will consider all the information provided by the project manager and individual making the request. The decision will normally be:


Accept with feedback and particular conditions


Defer (change just isn’t approved, however is left for consideration later)

4. Implementing a Change

If the change is approved it is deliberate, scheduled and executed at a time agreed with the stakeholders.

As part of the planning, a regression test plan is required in case the change must be backed out.

After implementation, it is common to hold out a post-implementation review.

5. Closing a Change

As soon as carried out, the requester checks and agrees on the change, and it is closed within the Change Log by the project manager.

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